AJAG Article

Abstract

For each organization's management, performance is crucial. In order to strengthen its services and increase its
chances of survival and growth, managers can use this information to determine whether their companies are
improving, worsening, or stagnating. Nigeria has been attempting to implement several tactics to encourage
public personnel to fulfil their legally mandated duties. Nonetheless, the government does not currently possess
a more effective or convenient tool to shape the ethical standards of public employees. In light of this, this study
evaluates the variables influencing civil servant performance in Nigeria's Kwara State civil service.
Consequently, Krejcie and Morgan's sample size determination table was used to determine the overall sample
size for the study. A sample size determination table, in a population (Selected MDAs in Kwara State) of onethousand,
six hundred and eleven (1611), the appropriate sample size is three hundred and thirteen (313)
respondents. A survey design was adopted and data were obtained from both primary and secondary sources.
The analysis was done through the Likert scale. The results showed that promotions, job stability, and pay
benefits all have an impact on how well Kwara state civil personnel perform. The research concluded that civil
servants lacked adequate training, hindering their ability to enhance their effectiveness and also concludes that
promotion and salary increments are the major factors that affect the performance of civil servants. Hence, it is
recommended that salary and allowances, job security, promotion, and training should be adequately catered for.

Optimising Work Efficiency: Examining Motivational Influencies on Civil Servants' Performance in Kwara State, 2023, Vol. 1, No. 1, pp. 41-52. PDF